Refund Policy

💡 Changed Your Mind? No Worries.

You have 7 days from the date you receive your item to request a return. To qualify for a return:

The item must be unused and in its original packaging.
It should be in the same condition as when you received it.
Don’t forget your proof of purchase (like your order confirmation email).

🚫 What Can’t Be Returned?

Some items just can’t make a comeback, including:

Personal care or hygiene products
Customized or personalized items
Perishable goods (like food or flowers)
Sale/clearance items unless defective

💸 Refunds That Respect Your Time

Once your return is received and inspected, we’ll let you know if it’s approved. If it is:

Refunds will be processed to your original payment method
You’ll see the refund in your account within 7–14 business days
Heads up: Shipping fees are not refundable unless the return is due to our mistake

🔁 Need an Exchange Instead?

If your item arrived damaged, defective, or just not what you ordered, we’ll make it right.
Just drop us an email at hamidullahkhanpak2@gmail.com within 7 days of receiving your order, and we’ll guide you through the next steps.

📦 Returning an Item?

Return shipping costs are your responsibility (unless it’s our fault).
Please use a trackable shipping service to ensure safe delivery — we can’t refund lost returns.

📬 Let’s Talk